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FAQ

commonly asked questions

DOMESTIC ORDERS

We are located in San Diego, California (U.S.A.) and packages are shipped from our California warehouse.

4-9 business days via UPS/ USPS


INTERNATIONAL ORDERS

We have warehouses in the United Kingdom, Hong Kong and Australia. The packages are shipped depending on inventory availability at the moment of purchase.

CANADA
7-11 working days via Canada Post

UNITED KINGDOM
6-9 working days via Royal Mail

EUROPE
7-11 working days

AUSTRALIA
6-11 working days via AU Post

NEW ZEALAND
6-11 working days via NZ Post


SHIPPING COST

Flat shipping fee of $6.99 USD worldwide.

Free shipping on orders over 75 USD.

1-2 business days order processing time. Taxes and duties are included in the final cost paid by you at the checkout.

Money Back Guaranteed

Contact us via email or Facebook Messenger within 30 DAYS of receiving your product and one of our friendly customer care team members will help you with returning your product stress-free!

FAST DELIVERY

We use pricier shipping service to ensure quick delivery for our Domestic and International customers. We have warehouses in the United States and overseas to ensure fast worldwide delivery.

90 DAYS WARRANTY

We will replace your product for free if there are any issues. Happy customer is our bottom line.

USA BASED CUSTOMER SERVICE

We reply to your messages within 24 hours and solve any issues quickly. Say Hi to us on Facebook Messenger by clicking on the Message Us blue button below or email us at info@visionaidmagnifier.com

IF YOU CAN'T SEE UP-CLOSE

Around age 40, the crystalline lens in your eyes becomes more rigid, making the focusing system less effective. Reading material may appear blurryand objects may have to be held further away to become clear.

VisionAid Magnifier with Light helps your eyes focus well and see clearlyagain. The clear lens opticsare better than regular eyeglasses and the lightboosts visibility relieving pressure from your eyes.

IF YOU HAVE NORMAL 20/20 VISION

Your eyes only have the ability to properly focus to approximately 6-8" (focal length) in front of them, as you get closer then that distance, the image gets distorted and blurred. This may lead to eyestrain, decrease your productivity, and affect accuracy of your work.

People with normal vision will find VisionAid Magnifier with Light useful for fine detail work helping them accomplish intricate work with better accuracy and avoid pressure on eyes from intense focusing.

MACULAR DEGENERATION

Many people with Age-related Macular Degeneration find VisionAid Magnifier with Light useful for everyday tasks. Low magnification powers are ideal for reading, looking at a mobile phone screen, reading tiny prints on medicine bottles etc.

EASY TO USE

People with low vision often make the mistakeof assuming that higher magnification is better, and will solve their low vision issue.

Higher magnification makes a magnifier more difficultto use, and make it less appropriate for daily tasks such as reading.

As magnification goes up focal length decreases, and field of viewgets smaller. It means you will be holding your book a few inches from your eyes and only see a few letters at a time thus increasing the chance of eye strain, frustration, and lowering comprehension, and reading enjoyment.

1x-3.5x magnification range is ideal for close-up work:

crochet, cross-stitch, needlework, hand embroidery, miniature painting, model building, trimming nails, tattoo making, dentistry, jewelry making, soldering small electronics, reading.

ARE MAGNIFIERS BAD FOR EYESIGHT?

The answer is no, magnifiers are not bad for your eyes. In fact, magnifiers can only enhanceyour ability to see more clearly and focused if you do struggle from vision loss or a vision disease.

VISIONAID VS REGULAR MAGNIFIERS

VisionAid lenses provide distortion-free clear view of objects because they are engineered from optical-grade acrylic material.

Optical grade acrylic has exceptional color clarity, high impact resistance, and is resistant to the damage of UV rays, these benefits have over time made optical acrylic the standard in the industry.

LIGHTED MAGNIFIER BENEFITS

A lighted magnifier, or illuminated magnifier, is an essential tool for anyone involved in precision assembly or design, but it is also an excellent aid for people who have trouble with their vision.

Lighted magnifiers reduce eye strain and fatiguewhile allowing the user to see clearlythe small details of the object being viewed.

LED LIGHT POWER SOURCE

The battery version requires 3 AAA batteries (not included in the set) and the USB version already has a built-in lightweight batterythat can be recharged using the USB cable (included in the set).

WEIGHT

The total weight of the USB version with the 3.5x lens attached is about 3 oz. The total weight of the Battery versionwith the 3.5x lens attached and 3 AAA batteries inside is about 4 oz.

Both USB and Battery magnifier sets come with 5 lenses and a headband.

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